These Terms of Use ("Terms") govern your access to and use of Ad Narrator (the "Service"), operated by Digital Growth Core ("we", "us", "our"), trading as Ad Narrator. By creating an account or using the Service you agree to these Terms.
1. The Service
Ad Narrator connects to your advertising accounts (Google Ads, Meta Ads) on a read-only basis to generate monthly performance reports. We do not modify your ad accounts.
2. Your account
- You must provide accurate information and keep your credentials secure.
- You are responsible for activity under your account.
- You must have authority to connect any ad account you link, and to bind your organisation if signing up on its behalf.
3. Acceptable use
You agree not to:
- Use the Service unlawfully, fraudulently, or to send spam.
- Reverse engineer, scrape, probe, or attempt to interfere with the security of the Service, or introduce malware.
- Infringe intellectual property or privacy rights of any party.
- Use the Service to violate any platform's terms (Google, Meta) or applicable law.
- Resell or sublicense the Service without our written consent.
4. Intellectual property
Digital Growth Core retains all right, title, and interest in and to the Service, including the software, models, documentation, branding, and underlying technology. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with these Terms and your selected plan. You retain ownership of your input data and the reports generated from it; you grant us a limited licence to host and process that data solely to provide the Service.
5. Third-party platforms
Your use of connected platforms is governed by their own terms. We are not responsible for outages, data loss, or policy changes by Google or Meta.
6. AI-generated content
Reports are generated by large language models from your data. They may contain errors and should not be relied on as the sole basis for business decisions. Always verify critical numbers against the source platform.
7. Payments, billing and refunds (Merchant of Record)
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, currency, taxes, cancellation, and refund mechanics are governed by Paddle's Checkout Buyer Terms and our Refund Policy.
Subscriptions renew automatically at the end of each billing period until cancelled. You may cancel at any time through the customer portal; cancellation takes effect at the end of the current billing period and you retain access until that date.
8. Suspension and termination
We may suspend or terminate your access for material breach of these Terms, non-payment, suspected fraud or security risk, or repeated/serious policy violations. You may terminate at any time by deleting your account. On termination, your data will be handled as described in the Privacy Policy.
9. Disclaimer & liability
The Service is provided "as is" without warranties of any kind, express or implied, including merchantability and fitness for a particular purpose, to the maximum extent permitted by law. To the maximum extent permitted by law, our aggregate liability is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, consequential, or special damages, including loss of profits, data, or goodwill. Nothing in these Terms excludes liability for fraud, death, or personal injury caused by negligence where such exclusion is prohibited by law.
10. Changes
We may update these Terms. Material changes will be announced by email or in-app at least 14 days before they take effect.
11. Governing law
These Terms are governed by the laws of the jurisdiction in which Digital Growth Core is established. Disputes will be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.
12. Contact
Digital Growth Core, operating Ad Narrator. Questions: support@adnarrator.com.