You can remove your data from Ad Narrator at any time. Choose whichever method fits your need.
Option 1 — Disconnect a single ad account
- Sign in at adnarrator.com.
- Go to Connections in the sidebar.
- Click Remove next to the ad account you want disconnected.
We immediately revoke and delete the OAuth tokens for that account, and we erase all metrics and change-history rows synced from it within 30 days.
Option 2 — Delete your entire account
- Sign in and open Settings → Account.
- Click Delete account and confirm.
This erases your profile, workspaces, all connected ad-account tokens, all synced metrics, and all generated reports within 30 days. The deletion is irreversible.
Option 3 — Email request
If you cannot sign in, email support@adnarrator.com from the address associated with your account. Use the subject line "Data deletion request". We will verify your identity and complete deletion within 30 days, then send you a confirmation.
Meta-specific deletion
You can also revoke Ad Narrator's access to your Meta data directly from Facebook:
- Go to Facebook → Settings → Business Integrations.
- Find Ad Narrator in the list.
- Click Remove.
Facebook will notify us; we will delete the corresponding tokens and Meta-sourced data within 30 days.
What we keep
We may retain minimal records (e.g., invoices, security logs) where required by law, for a maximum of 7 years. These records do not include your ad performance data.